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Ceragem

Ceragem V9 Therapeutic Thermal Massage Bed

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Authorized Ceragem Dealer

1-year warranty from the date of installation.

  • US-Based Support
  • Free repair service for parts under normal use
  • Trusted thermal massage technology worldwide
  • Certified by FDA, CE, and ISO
Estimated Delivery Time: Approximately 10–12 business days from order confirmation.

Free Shipping & Price Match Guarantee

Enjoy Free Shipping on orders over $200 and the Lowest Prices Online guaranteed!

Find a lower price? Call (866) 338-2838 and we'll match it! (Some exclusions may apply.

See our Price Match Guarantee Policy for more information)

What is your Return Policy?

We want you to be fully satisfied with your purchase. If you need to cancel an order before it ships, contact us at info@morellimedical.com or 866-338-2838 for a full refund.

For most products, we offer a 30-day return policy from the date of delivery, excluding Macy-Pan, OxyRevo, ShowerBuddy, Journey *selected products*, OMI and EZ Carrier, which are final sale.

The customer is responsible for all return costs, including a 20% restocking fee, return shipping, and any applicable additional charges.

Click Learn more to read our Detailed Return Policy.

What Financing Options are Available?

Klarna – Buy now, pay later with Klarna’s flexible payment plans. Split your purchase into interest-free installments or choose extended payment options.

Affirm – Get the products you want now and pay over time with Affirm. Choose monthly payments with no hidden fees or surprises.

Shop Pay – Use Shop Pay for easy installment payments at checkout. Pay in 4 interest-free payments, making it simple and convenient to spread out your purchase

APPROVE Financing - For businesses, APPROVE offers fast and flexible equipment financing tailored to your needs. Apply in just 60 seconds and get matched with top lenders, no credit score impact to apply. Apply Now!

Message us for other business financing if interested!

Payment & Security

Payment methods

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  • Discover
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  • USDC
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Shop with confidence - your transactions are SSL-encrypted and your payment details are securely transmitted.

We never store or have access to your credit card information.

Warranty, Return & Shipping Policy

Warranty ▾
Warranty basics
Warranty applies to products purchased and installed through authorized Ceragem channels and is valid only in the country of purchase. During the coverage period, Ceragem provides free repair services for parts that fail under normal use. The warranty does not cover damage caused by liquids, impacts, misuse, non-genuine parts, chemical exposure, natural disasters, negligence, or pet-related wear. Cables or remote damage from improper handling are also excluded.
Warranty length
Residential customers receive a one-year (12-month) warranty from the date of installation. For commercial or shared facility use, the free service period is six months from installation.

Ceragem V4 & V6 Models:
CERAGEM guarantees the main and supporting frame for 3 years from the original delivery date, covering any craftsmanship or material flaws. The main body mat, supporting mat, and connecting parts are covered for 1 year. Customers may also purchase an optional 3-year extended warranty, extending coverage to a total of 36 months for the main body mat, supporting mat, and connecting parts (adding 2 years to the standard 1-year warranty).
Remedies and costs
Ceragem may repair or replace defective parts at its discretion. If the issue falls under exclusions, the service will be billable. Shipping, pickup, or on-site travel costs may be charged if outside standard service areas.
Returns ▾
14-day return window
Ceragem offers a 14-day return policy for items in new and unused condition. Products must be returned in their original packaging with all accessories included. Free return shipping is provided, and a 20% restocking fee will be applied. Final sale items are not eligible for return. To initiate a return, contact cs@ceragemus.com.
Refunds
Refunds are issued to the original payment method after inspection of the returned product. Deductions may apply if parts are missing or damaged. Please allow 5–10 business days for refund processing.
Shipping ▾
Shipping and delivery
Orders within the continental United States are processed and shipped within 10–12 business days. Delivery times vary by location: 5–7 days for Los Angeles and Orange County, 7–10 days for CA, NV, AZ, WA, and CO, 10–14 days for TX, GA, TN, IL, and IN, and 10–20 days for NY, NJ, PA, VA, OH, and FL. Once your order is processed, tracking details will be emailed to you, followed by a scheduling call from our logistics team. Deliveries are made on weekdays only.
White Glove service
Ceragem offers full-service White Glove delivery. Your product will be delivered and installed in your room of choice, including one flight of stairs. The team will unpack, assemble, and remove all packaging materials. Installation typically takes about 30 minutes, and customer service will provide usage guidance.
Delivery notes
Delivery timelines may be delayed due to weather conditions or holidays. Updates will be provided if schedules change. For assistance with orders, email support@morellimedical.com or call +(866) 338-2838.

Model Comparison

Let customers speak for us

from 2023 reviews

This is unusual equipment and I had a LOT of questions. Arnold was patient through all of them.

Sela C.

The best sign for me is that staff reach for it without me reminding anyone it exists. We’ve integrated it naturally rather than treating it like some novelty machine.

Fawn L.

Excellent communication throughout delivery.

Jovie A.

The Infinium FOCUS feels like a substantial step up from some of the systems we had researched.

Anouk K.

This wasn’t an impulse purchase and I had a lot of questions. Morelli was excellent throughout. Special thanks to Nuke for helping us get everything sorted.

Rafe B.

She was much more interested in red light than I was when we bought it. Now I probably use the M6N more often than she does. Funny how that worked out.

Ford N.

Clients absolutely love the compression sessions.

Nellie I.

We didn’t even have our new service menu printed yet and clients were already asking what the new red light bed was. It has been surprisingly easy to introduce.

Ames R.

Simple controls and professional build.

Odie N.

We had a question several months after purchasing and Mo responded like we had bought the machine yesterday. Really appreciate that level of service.

Verna S.

With the M11 Plus I literally get in, start the session and I’m done. That convenience has probably been the biggest benefit because I’m actually using red light regularly now.

Pacey M.

Ordering was simple and Morelli kept us informed about shipping.

Devlin X.

It took me almost six months to finally pull the trigger because of the price. Now that we have it, I wish I had spent less time overthinking it. We use the M4N Plus consistently, which was the whole reason for choosing a bed instead of another collection of wellness gadgets that eventually ends up sitting unused.

Grey G.

Arrived well packaged and exactly as described. Freight company also communicated before showing up, which I appreciated.

Liora S.
Great company

I pestered the staff with questions before and after I ordered a hyperbaric. They staff were always helpful and friendly.
The unit has very heavy duty vinyl walls, well made gauges and fittings, and a stout internal frame. I am happy as a clam with the whole affair.
I would highly endorse this company for anyone wanting to make a purchase.

Steven C.
Ceragem

Ceragem V9 Therapeutic Thermal Massage Bed

$9,999.00

The Ceragem Master V9 is a thermal massage bed cleared by the U.S. Food and Drug Administration as a Class II medical device. It combines targeted heat with a personalized spinal massage to help relax muscles, ease minor aches and stiffness, and temporarily improve local blood circulation. Two body positions, bed mode and chair mode, let it serve as a full-length therapy bed or an upright lounger you can use while reading or watching television.

Powered by CERACORE Generation 5, the V9 scans both the upper and lower spine and adapts each session to that curvature. A new single-line rotational massage delivers 70% more movement coverage than the previous generation, while direct-heat thermal balls reach 149°F in under ten minutes. The Easy Reclining System adjusts in one-degree increments across a 130° to 180° range, so the position is yours to set rather than chosen for you.

Features

CERACORE Generation 5 with Thermal-TECH

The Generation 5 engine scans your upper and lower spine, then tracks that exact curvature with a rotational massage covering 70% more area than the previous engine. Direct-heat thermal balls hit 149°F in under ten minutes, concentrating warmth where the rollers are working. An abdominal thermal sonic projector and aircell leg massager are included, extending the session to the core and lower legs.

Easy Reclining System & 27 Wellness Modes

Recline adjusts in single-degree steps from 130° to 180°, moving between an upright chair and a flat therapy bed without stopping the session. Bed mode holds 18 programmed routines plus 5 manual; chair mode adds 2 targeted-area and 2 manual. Two of the 27 are pressure therapy modes for spinal decompression.

Ceragem V9 Easy Reclining System and wellness mode selection

Specifications

Dimensions and Weight
Folded Dimensions 30.6" W × 50.9" D × 17.3" H (±0.4")
Unfolded Dimensions 30.6" W × 82.5" D × 17.3" H (±0.4")
Weight 227 lb
Gross Weight (boxed) 230 lb
Power
Power Consumption 480 VA
Rated Voltage 100–127 V~, 50/60 Hz
Heating and Massage
Maximum Heat Up to 149°F, reached in under 10 minutes
Massage Engine CERACORE Generation 5, single-line rotational
Massage Programs 27 total — Bed Mode: 18 programmed + 5 manual; Chair Mode: 2 targeted-area + 2 manual
Recline Range 130° to 180°, adjustable in 1° increments
User Limits
Recommended Height for Body Sensing 3'11" – 6'1"
Maximum Permissible Weight 298 lb

Ceragem Master V9 folded and chair mode dimensions diagram

What's in the box

Color

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