• A standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.

Stay Mobile with ComfyGO Care+: Your Protection Partner

Keep your mobility devices secure with our tailored ComfyGO Care+ Protection Plans. Designed to provide you with peace of mind, these plans offer extended coverage for your ComfyGO mobility products, enabling you to concentrate on what's truly important – your independence and ability to move freely.

ComfyGO Care+ Protection Plan Highlights

• Coverage for Mechanical and Electrical Failures
• Optional Coverage for Battery Replacement
• Optional Protection for Accidental Damage (ADH)
• Access to Dedicated Support Team
• Simplified and Efficient Claims Procedure

Plan Offerings:

ComfyGO Care+ 2-Year Protection Plan: This plan covers your mobility products for 2 years, safeguarding against mechanical or electrical failures that arise from normal usage. To further enhance your protection:

• Standard: Includes comprehensive coverage for mechanical and electrical failures due to normal wear and tear.
• Standard + Battery Coverage: Expands the standard coverage to include battery replacements, ensuring your device remains powered.
• Standard + Battery Coverage + Accidental Damage Handling (ADH): Offers the most extensive protection by adding coverage for accidental damage, such as drops, spills, and liquid damage, on top of the standard and battery coverage.

ComfyGO Care+ 3-Year Protection Plan: Elevate the longevity of your mobility product with our 3-year comprehensive plan, which includes the same options for customization as the 2-year plan:

• Standard: Provides all-inclusive protection against mechanical and electrical failures due to everyday wear and tear for an extended period.
• Standard + Battery Coverage: Includes all the benefits of the standard coverage while also covering battery issues, ensuring your mobility aid’s endurance.
• Standard + Battery Coverage + Accidental Damage Handling (ADH): This ultimate protection level secures your device against unforeseen accidents on top of providing battery and standard coverage.

Accidental Damage Handling (ADH) Defined: ADH coverage is specifically designed to protect against unexpected mishaps that can occur during daily use. It covers repairs or replacements needed due to accidental drops, spills, and liquid damage that aren't typically covered under standard warranty or protection plans. This additional safeguard allows you to use your ComfyGO product worry-free, knowing that accidents won't keep you from staying mobile.

Shipping Time

Order Processing: All orders are processed and prepared for shipment within 1 to 5 business days after your order is placed, not including weekends or holidays. Once your order has been processed, you will receive a confirmation email notifying you that your package is on its way.

Shipping Options: At checkout, you will be presented with various shipping options. The available shipping methods and associated costs will be calculated based on your order's specifics and your shipping destination. Please select the option that best suits your needs.

White Glove Delivery Service (Option): For an enhanced delivery experience, consider selecting our White Glove Delivery option. This premium service includes the delivery, unpacking, and setup of your order, as well as the removal of all packing materials.

Return & Refund Policy

Returns: We are committed to your satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery. Items must be unused, in their original condition, and include all original packaging materials to be eligible for a return.

To initiate a return, please contact us at info@morellimedical.com with your order number and reason for the return. We will provide you with instructions on how to proceed.

Refunds: Upon receiving and inspecting the returned item, we will process your refund. The total order amount minus any shipping costs and applicable restocking fees will be refunded to your original method of payment.

Damaged Items: Should your order arrive damaged, please contact us immediately at info@morellimedical.com. Include your order number and attach photos documenting the damage. We address these situations on a case-by-case basis and strive to ensure a fair and satisfactory resolution.

For further assistance or questions regarding our Shipping and Return policies, please do not hesitate to contact our customer support team.

• Lithium-ion battery
• Joystick (controller)
• Remote controller
• Tool set
• Battery charger
• Anti-tip bars
• User manual
• X-9 Wheelchair

• 500W Motor Power
• FDA Approved
• Independent Automatic Leg Rest Adjustment 
• Automatic Recline
• Automatic Leg Elevation
• Airline and Cruise Approved 
• Foldable Design
• Controller Included

360° Joystick

A lightweight champion in its class, weighing a mere 86 lbs without the battery. This market-leading mobility solution offers both quality and peace of mind with a 3-year warranty on the frame, and a 1-year warranty on motors, electronics, and battery. Navigate effortlessly with the 360-degree universal intelligent joystick, and enjoy the added convenience of controlling your backrest and leg rests via joystick or the included remote controller. Experience unparalleled mobility and comfort with the ComfyGO X-9.

Ultimate Comfort

Experience unparalleled freedom with the X-9 ComfyGO Electric Wheelchair, a cost-effective and dependable mobility solution for those seeking an electric wheelchair with independent reclining backrest and lifting leg rests. Its lightweight and foldable design ensures effortless storage and transportation, while the robust motors and extended battery life offer users the mobility and autonomy required for navigating daily life with ease. Choose the X-9 ComfyGO Electric Wheelchair for ultimate convenience and reliability.

Airline & Cruise Approved

The standard 12AH lithium-ion battery is airline and cruise approved, offering up to 10 miles of driving distance. For longer journeys, choose the optional 20AH lithium-ion battery with an impressive range of up to 17 miles (note: the 20AH battery is not airline or cruise approved). Both batteries can be charged on-the-go or independently for added flexibility. Experience the freedom and convenience of the ComfyGO X-9 Electric Wheelchair.

• Max Loading Weight: 310 lbs.
• Net Weight: 86 lbs. (39.5 kg) without the battery
• Battery Weight: 6 lbs.
• Battery Charge Time: 4 to 6 hours
• Battery Type: 12AH Li-ion / 20 AH Li-ion
• Airline / Cruise: 12AH Li-ion (Yes)
• Range: 10+ Mile - 12AH Li-ion / 17+ Mile - 20AH Li-ion
• Max Speed: 4 mph
• Motor: 250W X 2 pcs
• Climbing Angle: 6°
• Folding: Manual
• Wireless Remote Control: Yes
• Max Safe Slope: 6°
• Turning Radius: ≤ 47” (≤1.2 m)
• Controller Type: Detachable All-Direction Joystick Controller
• Overall Size: 36.5” x 25” x 48.5” (930x635x1235mm)
• Fold Size: 30“ x 19” x 29” (780x480x730mm)
• Seat Height: 18 inches / 456 mm
• Armrest Height: 9” (235 mm) from the cushion
• Backrest Height: 18” (456 mm) without a headrest, from the cushion
• Backrest Height: 18” (450mm) without a headrest, from the ground
• Front Wheels: 8 inch (200 mm), solid
• Rear Wheels: 12-inch (300 mm)
• Raiseable Armrests: Yes
• Adjustable Height Backrest: No
• Front Wheels: 8 inch (200mm), solid
• Rear Wheel: 12 inch (300mm)