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ActiveAid  |  SKU: P13636

ActiveAid 285 Tilt-in-Space Shower Commode Chair

$1,941.00
Talk to an Expert Call 866-338-2838

Authorized ActiveAid Dealer

90 days, 1 yrs, 3 yrs Limited Warranty

  • US-Based Support
  • Trusted Commode Chairs Worldwide
  • FDA Class I listed · ISO 13485 manufacturer · Tested to ISO 17966
Estimated Delivery Time: Approximately 7-10 business days from order confirmation.

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Enjoy Free Shipping on orders over $200 and the Lowest Prices Online guaranteed!

Find a lower price? Call (866) 338-2838 and we'll match it! (Some exclusions may apply.

See our Price Match Guarantee Policy for more information)

What is your Return Policy?

We want you to be fully satisfied with your purchase. If you need to cancel an order before it ships, contact us at info@morellimedical.com or 866-338-2838 for a full refund.

For most products, we offer a 30-day return policy from the date of delivery, excluding Macy-Pan, OxyRevo, ShowerBuddy, Journey *selected products*, OMI and EZ Carrier, which are final sale.

The customer is responsible for all return costs, including a 25% restocking fee, return shipping, and any applicable additional charges.

Click Learn more to read our Detailed Return Policy.

What Financing Options are Available?

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Message us for other business financing if interested!

Warranty, Shipping & Returns

Warranty ▾
Warranty basics
ActiveAid shower commode chairs are made in the USA by Altimate Medical in Minnesota, and are warranted against defects in materials and workmanship. The warranty is extended to the original purchaser only. Morelli Medical is an authorised Altimate Medical supplier — so warranty service runs through us.
Warranty length
Coverage varies by component:
  • Stainless steel frame: 3 years
  • Brake mechanisms, locking mechanisms, wheels and casters: 1 year
  • Other metal and structural parts: 1 year
  • Upholstered components, plastic pads, rubber parts, painted surfaces, bearings and all other parts: 6 months on the 285TR and 600; 90 days on the ActiveAid SC
The warranty period starts on the date the chair ships from the factory, not the date it is delivered.
How warranty repairs work
Any product the manufacturer confirms is defective within the warranty period will be repaired or replaced, at the manufacturer's option. Repair or replacement is the sole remedy under the warranty. Labour for installing replacement parts is not included. Never send a product to the factory without prior authorisation — contact us first.
What is not covered
The warranty does not apply where:
  • the serial number has been removed or defaced
  • the product has been subject to negligence, abuse, misuse, or improper maintenance or storage
  • damage is beyond the manufacturer's control
  • the product has been modified without the manufacturer's written consent, including through unauthorised parts or attachments
  • problems arise from normal wear or from not following the instructions
Adding parts not made by the manufacturer, or parts that do not meet original equipment specifications, voids the warranty. The manufacturer decides whether a claim is covered, and is not liable for consequential or incidental damages.
Making a claim
Contact us first and we will walk you through it. Have your order number, the serial number from the chair's frame, and photos or video of the fault ready — it speeds the process considerably. Email support@morellimedical.com or call (866) 338-2838.
Returns ▾
Return policy
You have 30 days from receiving your order to request a return. To be eligible, the product must be in new or like-new condition, in its original packaging, with the serial number label intact and legible. Keep the box and packaging until you are sure the chair is right for you.
How to start a return
Contact us before sending anything back. Every return needs a Return Authorisation number from Altimate Medical, and we arrange this for you. Once your return is approved, we will send you instructions for shipping it back to the manufacturer in Minnesota. Items sent back without an approved return authorisation cannot be accepted. Email support@morellimedical.com or call (866) 338-2838.
Return costs
  • Return shipping: prepaid by you
  • Restocking fee: 20% of the product price, deducted from your refund
  • Original shipping charges: not refunded
Inspection and refunds
Altimate Medical inspects every returned product and determines whether it is in new or like-new condition. If a product arrives back damaged, the deduction can exceed the 20% restocking fee. Special-order parts and accessories that are not stock items cannot be refunded. Because shower commode chairs are personal hygiene equipment, a chair that has been used cannot be returned.
Damaged or incorrect items
Inspect your order as soon as it arrives. If anything is defective, damaged, or not what you ordered, contact us immediately so we can put it right. Where the error is on our side or the manufacturer's, the return is collected at no cost and refunded in full, including shipping. Photographs of the packaging and the contents help considerably.
Before you order
A shower commode chair has to fit the person using it and the bathroom it goes into. Frame width, seat type and opening, weight capacity, wheels or casters, and whether it goes over the toilet or uses the commode pan all matter, and getting one wrong is the most common reason for a return. ActiveAid advises that its chairs be used under the guidance of a physician or therapist. Call us at (866) 338-2838 before you buy and we will work through the configuration with you.
Shipping ▾
Shipping overview
ActiveAid chairs ship directly from Altimate Medical in Morton, Minnesota. Each chair ships with its owner's manual, which includes instructions for assembly, use and maintenance.
Lead times
Chairs typically ship in 7–10 business days, but lead times can extend to around 3 weeks depending on the model and configuration. Replacement parts usually ship within 24–48 hours. If you need your chair by a particular date, call us before ordering and we will confirm the current lead time for your specific order.
Filing a claim
Carriers accept liability for loss or damage once they collect the shipment, so claims have to be filed with the carrier. Inspect the shipment before the driver leaves, note any damage on the delivery receipt, and ask the driver to sign to acknowledge it. If damage is not obvious until you unpack, contact us straight away — hidden damage must be reported within 5 days of delivery. Email support@morellimedical.com or call (866) 338-2838 with your full name, order number and photos of the box and the contents.

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Model Comparison
ActiveAid

ActiveAid 285 Tilt-in-Space Shower Commode Chair

$1,941.00

Built to the user, component by component — frame, seat, back, armrests, leg rests and supports specified per order. Send the therapist's recommendation to (866) 338-2838 or info@morellimedical.com for a free quote.

Special sizes

Only the 18″ wide frame is a standard size. The 16″, 20″ and 22″ frames are built to special order — available, but priced on request and with a longer lead time. If the assessment calls for one of these widths, contact us for pricing before you order and we'll come back with a full quote including the matching seat and back.

ActiveAid 285 · Tilt-in-Space

Tilt-in-space for pressure relief, without leaving the chair


The 285 is a gravity-assist tilt-in-space shower commode chair. Tilting 5° to 29° shifts load off the seating surface and redistributes it across the back, giving pressure relief and postural support for users who can't reposition themselves. Four frame widths from 16″ to 22″, a choice of 24″ rear wheels or four casters, and rated to 350 lb.

Who it fits

Adults up to 350 lb who need more support than a backrest and armrests provide — including users requiring head support, lateral trunk support, hip guides or elevating leg rests.

Why tilt-in-space

Tilt changes the orientation of the whole seated posture without changing hip, knee or ankle angles. Positioning is preserved while load moves off the sitting surface — the reason tilt is prescribed for pressure management.

Funding

ActiveAid publishes a funding guide and letter-of-medical-necessity support — ask us for both. HCPCS coding depends on the configuration; we confirm it with the manufacturer before you submit.

The sibling question

285 or 285TR

The 285 tilts. The 285TR tilts, reclines and adjusts seat height — more capability, more cost, and the back angle opens independently of the tilt. If the therapist has specified recline for feeding, respiration or catheterisation, you need the TR. If the goal is pressure relief and postural support, the 285 does it. Below both, the SC is self-propelled without tilt, and the BCB and 101 are stationary. We can quote the 285 against the TR on the same recommendation.

Two ways to buy

Itemised build or package

An itemised build specifies every component from the options list — the route for anything outside a standard combination, and the only route for the 16″, 20″ and 22″ frames. A package bundles a tested combination at one price. We can quote both against the same recommendation.

Features

ActiveAid 285 tilted back with head support and elevating leg rests

01 · Tilt-in-Space

5° to 29°, gravity assisted

The tilt mechanism is gravity assisted, so a caregiver moves the chair through its range with far less effort than lifting or repositioning the user. Seat-to-back angle stays fixed at 14° throughout, which is what distinguishes tilt from recline — the posture is preserved, only its orientation changes.

5°–29° tilt Gravity assisted Fixed 14° seat-to-back

02 · Support & Positioning

Support that stays with the user, from sink to shower

Swing-away adjustable laterals and arm-mounted hip guides are ordered per side, so asymmetric presentations get asymmetric support. Large and XL head supports adjust over an 8″ range, and backs come solid or adjustable sling in every frame width. The laterals swing clear for transfers and back in for washing, grooming and toileting.

Per-side laterals Hip guides Head support to XL
User seated with lateral supports at the sink, in the shower and over the toilet
ActiveAid 285 elevating leg rest with footplate, rear wheel and casters

03 · Leg Rests & Mobility

Elevating leg rests, and a choice of how it rolls

Elevating leg rests raise from 19″ to 26″, and gooseneck rests suit users who don't need elevation. Both are ordered per side, with plain, heel-loop, padded or oversized aluminium footplates. Choose 24″ rear wheels in solid, pneumatic or flat-free for attendant propulsion over distance, or four 5″ casters for a shorter, more manoeuvrable chair.

19″–26″ elevation Ordered per side Wheels or four casters

04 · Frame & Seats

One frame width sets the whole build

The 18″ frame is standard, with 16″, 20″ and 22″ available as special sizes, in black or white. Seat and back are matched to the frame width, with eighteen seat options in Ensolite®, Comfortuff, moulded foam and 2.5″ moulded gel, across front-open, front/rear-open, ring, race-track oval and solid shapes.

16″–22″ frame widths Black or white 18 seat options
ActiveAid 285 base frame

05 · Options & Upgrades

Configure your ActiveAid 285

The main choices:

  • Frame — 18″ standard; 16″, 20″ and 22″ as special sizes. Black or white; white is applied if no colour is specified
  • Seat — eighteen options across Ensolite®, Comfortuff, moulded foam and moulded gel, in front-open, front/rear-open, ring, race-track oval and solid shapes
  • Back — solid or adjustable sling, matched to frame width
  • Armrests — padded, arm trough, or height-adjustable; left and right ordered separately
  • Wheels or casters — 24″ solid, pneumatic or flat-free rear wheels with bolted axles and anti-tipping levers, or 5″ dual-locking rear casters; PVC handrims optional
  • Leg rests — gooseneck or elevating, ordered per side; footplates plain, heel-loop, padded or oversized aluminium
  • Positioning aids — swing-away adjustable laterals, arm-mounted hip guides, large abductor/deflector
  • Head supports — Large or XL
  • Belts and pans — waist, trunk, knee and Bodypoint® belts, calf straps, and pan-and-hanger sets matched to the seat style

06 · Before You Order

Fit, configuration and safe use

  • Frame, seat and back must all be the same width. This is the single most common ordering error on the 285 — an 18″ frame takes an 18″ seat and an 18″ back, no exceptions.
  • Four dependencies. Calf straps aren't available with elevating leg rests. Arm-mounted hip guides aren't available with height-adjustable armrests. Bodypoint® calf straps are frame-width specific. And the pan must match the seat style — one hanger fits ring and contoured seats, another fits front, front/rear and race-track oval.
  • Only the 18″ frame is a standard size. The 16″, 20″ and 22″ frames are special-order — available, but priced on enquiry and with a longer lead time. Tell us early if you need one.
  • Leg rests do not include footplates. Footplates are a separate line, ordered per side.
  • Every order requires a named ATP, and the configuration follows the treating therapist's recommendation.
  • Indoor use only. Suitable for bathrooms on stable, firm, slip-resistant floors — not pools or similarly corrosive environments. Read the owner's manual in full before first use and check all fasteners regularly.

Selection, adjustment and transfer technique should be determined by the user and a qualified medical professional. Morelli Medical supplies equipment and does not provide clinical assessment, prescribe therapy, or advise on transfer protocols.

Specifications

ActiveAid 285 Tilt-in-Space
Weight Capacity 350 lbs, all frame widths
Tilt Range 5° – 29°, gravity assisted
Seat to Back Angle 14°, fixed
Frame Widths 16″, 18″, 20″ or 22″ × 18″ deep; black or white stainless steel
Seat Depth 18″; usable depth with solid back 16″
Seat Height from Floor Front to back — 24″ wheels 24.25″ – 22″; 5″ rear casters 24.25″ – 22.75″
Under Seat Clearance Height 19″; width 16.75″ / 18.75″ / 20.75″ / 22.75″ by frame width
Overall Width — 24″ Wheels 27″ / 29″ / 31″ / 33″ by frame width
Overall Width — 5″ Rear Casters Height-adjustable arms 23″ – 29″; standard arms 23.5″ – 29.5″; arm troughs 27″ – 33″
Width Between Armrests Flip-up with pad 18.75″ – 24.75″; arm troughs 16.75″ – 22.75″; height-adjustable 16.25″ – 22.25″
Armrest Height from Top of Seat Flip-up with pad 8″; arm troughs 8.25″; height-adjustable 7.5″ – 15″
Back Height 22″ from top of seat; 4″ gap between seat and bottom of back; maximum sling slack 4″
Leg Rest Range — Gooseneck 16.5″ – 20.5″ (15.25″ – 19.25″ with padded footplate)
Leg Rest Range — Elevating Up 19″ – 26″; down 18.5″ – 25.5″; subtract 1.25″ with padded footplate
Head Support Height Range 20.5″ – 28.5″, top of seat to bottom of cervical support
Overall Length Minimum 47.25″ with rear casters, 47.75″ with 24″ wheels; maximum 60″ tilted with headrest and leg rest extended
Turning Radius 25″ minimum with 5″ rear casters
Back of Unit to Start of Commode Opening 19″
Seat Materials Ensolite® foam 1″ – 2″, Comfortuff waterfall foam 1.5″ – 2.5″, moulded foam 2.25″, moulded gel 2.5″
Regulatory Classification Class I medical device under US and Canadian regulations; manufacturer certified to ISO 13485

Specifications generated using seat P60905, 22″ × 18″ × 2″ thick.

What's Included

Every ActiveAid 285 is built to the therapist's configuration. Each order includes one selection from every required category:

  • Frame — 16″, 18″, 20″ or 22″ wide × 18″ deep stainless steel, black or white
  • Seat — one of eighteen options, matched to frame width
  • Back — solid or adjustable sling, matched to frame width
  • Armrests — left and right, ordered separately
  • Wheels or rear casters, with wheel locks and axles if wheels are selected
  • Front casters
  • Owner's manual

Optional additions (per the therapist's build):

  • Leg rests — gooseneck or elevating, per side; footplates ordered separately
  • Footplates — plain, with heel loop, padded, or oversized aluminium, per side
  • Head support — Large or XL
  • Positioning aids — swing-away adjustable laterals, arm-mounted hip guides, large abductor/deflector
  • Belts — waist, trunk, knee and Bodypoint® options, and calf straps
  • Commode pan and hanger, matched to the seat style

Warranty

Altimate Medical warrants the 285 against defects in materials and workmanship, from the original ship date, to the original purchaser:

  • Frames — 3 years
  • Brake mechanisms, locking mechanisms, wheels and casters — 1 year
  • Other metal and structural parts — 1 year
  • Upholstered components, plastic pads, rubber parts, painted surfaces, bearings and all other parts — 90 days

Repair or replacement is at Altimate's option and does not include labour charges. The warranty does not cover normal wear, negligence, misuse, improper maintenance or storage, or any product modified with unauthorised parts. Register your chair with ActiveAid after delivery — you'll need the serial number.

Cleaning & Care

Rinse after each shower use and dry before storing. Clean with a non-abrasive, non-alcohol-based soap, germicidal wipes rated to kill C. difficile spores, or a bleach dilution up to 1:10 — avoid alcohol-based sanitisers on the seat upholstery. Inspect fasteners, upholstery, belts, wheels, casters and wheel locks regularly.

Documentation & Manuals

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