HealthyLine TAO Pillow Series offers supportive memory foam infused with amethyst, tourmaline, obsidian, and jade. Available in three models No Heat, Heated, and Matrix they’re designed for comfort at home or on the go.
The Heated Pillow adds far infrared therapy and hot stone benefits for targeted relief, while the Matrix model includes PEMF and photon light for deeper recovery. All versions are crafted to ease neck and shoulder tension, enhance circulation, and support relaxation.
With natural gemstones and advanced therapies, the TAO Pillow reduces stress, promotes restorative sleep, and creates a soothing at-home spa experience anytime.
Features & Benefits
PEMF Therapy,
- Increases energy levels
- Enhances sleep quality
- Activates the body’s natural healing response
- Supports overall body functions
Far Infrared Therapy (FIR)
- Helps manage pain and inflammation
- Supports the body’s natural detox process
- Encourages relaxation and stress relief
- Eases joint discomfort linked to arthritis
Hot Stone Therapy
- Eases muscle tension
- Creates a calming spa-like experience at home
- Lowers stress and anxiety
- Supports healthy circulation
- Promotes better sleep quality
Photon Light Therapy
- 660 nm wavelength
- Increases energy levels
- Helps reduce inflammation
- Enhances the benefits of other therapies
Negative Ion Therapy
- Promotes stress relief and relaxation
- Helps clear harmful agents from your environment
- Neutralizes positive ion imbalances
- Draws harmful airborne particles down and out of the air
- Supports the body’s natural detoxification process
Note: for TAO Pillow No Heat and TAO Pillow Heated, therapies applied are the following: Far Infrared Therapy (FIR), Hot Stone Therapy, and Negative Ion Therapy
![]()
![]()
![]()
![]()
Specifications
| TAO Pillow No Heat |
| Model |
TAO Pillow No Heat |
| Dimensions |
18" L × 10" W × 4" H (45 cm × 25 cm × 10 cm) |
| Weight |
4 lbs (2 kg), with carrying case |
| Features |
Neck support |
| Materials |
High-quality, nontoxic |
| Trial Period |
90-day trial for free returns (shipping cost not included) |
| Gemstones |
Tourmaline 0.25 lbs, Amethyst 2 lbs, Obsidian 0.25 lbs, Jade 0.25 lbs (crushed) |
| Negative Ions |
Up to 1500/cc |
| Far Infrared |
At least 5–14 μm range |
| Therapy |
Tension and muscle relaxing hot stone therapy |
| Regulatory |
FDA registered |
| TAO Pillow Heated |
| Model |
TAO Pillow Heated |
| Dimensions |
18" L × 10" W × 4" H (45 cm × 25 cm × 10 cm) |
| Weight |
4.7 lbs (2.5 kg), with carrying case |
| Features |
Neck support, LED display controller |
| Controller |
Set temperature up to 70 °C (160 °F), 1–12 hr auto-shutoff timer for all-night sleep setting |
| EMF Protection |
Advanced filtration system, extra EMF-blocking layers |
| Materials |
High-quality, nontoxic |
| Voltage |
110–120 V USA (220–240 V on request) |
| Power |
25 W |
| Gemstones |
Tourmaline 0.25 lbs, Amethyst 2 lbs, Obsidian 0.25 lbs, Jade 0.25 lbs (crushed) |
| Negative Ions |
Up to 1500/cc |
| Far Infrared |
At least 5–14 μm range |
| Therapy |
Tension and muscle relaxing hot stone therapy |
| Regulatory |
FDA registered |
What's Included?
Warranty, Returns, & Shipping
5-year limited warranty
HealthyLine guarantees that all new products purchased directly from our website or authorized retailers are free from defects in materials and workmanship when used properly. The 5-Year Limited Warranty applies to purchases made worldwide through authorized channels.
If a defect is found within five years and is not due to misuse or negligence, you are eligible for a replacement. Proof of purchase is required, and replacements may be an open-box or refurbished model depending on availability.
- All new HealthyLine products come with a 5-Year Limited Warranty when purchased from our website or authorized retailers.
- The warranty covers manufacturing defects under normal use, starting from the original delivery date.
- To file a claim, just contact our support team with your order info and proof of purchase. We may ask for photos or videos to help speed things up.
- If your product is defective, we’ll replace it (up to two times within the 5-year period). Replacements may be open-box or refurbished depending on availability.
- Customers cover return shipping costs (including international, Hawaii, and Alaska orders). An RGA number is required before sending items back.
- The warranty does not cover intentional damage, misuse, or alterations.
Return and Replacement Policy
Exclusions
The 5-Year Limited Warranty starts the day your product is delivered and covers defects not caused by misuse, accidents, or unauthorized repairs. If a defect occurs within 5 years, you may receive a replacement (new, refurbished, or open-box), with coverage limited to two replacements. To register your device, use the serial number found on the warranty card or on the back of the mat.
First and Second year of Warranty
For warranty issues that occur within the first two years, we provide a return shipping label (Continental U.S. only). Customers must send the product to us for inspection, and if a manufacturing defect is confirmed, we’ll replace it at no cost.
For customers in Hawaii, Alaska, and international locations, all shipping costs to and from HealthyLine are the customer’s responsibility. Controller replacements are free with free shipping in the Continental U.S., but shipping fees apply outside this area. If our engineers determine the problem was caused by improper use, the warranty will be void. If no defect is found, the same product will be returned, and the customer will be responsible for shipping costs.
Third Year of Warranty
Customers are responsible for shipping costs both ways. Replacing a malfunctioning item requires a 10% deductible of the retail price. For example, if a $1,500 mat fails after 20 months, the replacement cost will be $150 plus shipping.
Controller replacements are provided free of charge; however, customers must pay shipping $10 within the Continental U.S. and $30–$60 internationally, depending on location.
Fourth and Fifth year of Warranty
Customers are responsible for shipping costs in both directions. Replacing a malfunctioning item requires a 20% deductible of the retail price. Controller replacements are free, though shipping must be covered by the customer ($10 within the Continental U.S. and $30–$60 internationally, depending on location).
Note: If the returned product is found to be non-defective or shows signs of user-related damage, you may choose to have it returned at your expense, apply it toward a trade-in, or have it disposed of at your discretion.
Shipping Policy
- All orders ship with trusted national and international carriers and include tracking details by email.
-
Standard shipping takes 3–7 business days within the U.S.
- If there’s a delivery issue, customers must file a claim with the carrier and notify HealthyLine within 3 days.
- Customers are responsible for return shipping if they cancel after shipment or fail to accept delivery.
-
Expedited shipping (2–3 days) is available in the U.S. for an extra cost (not available internationally).
- Customers in Hawaii, Alaska, and international locations must cover shipping, duties, and taxes.
Free Lifetime Trade-In Policy
After your warranty ends, you can trade in your HealthyLine mat no matter its age or condition and receive 50% of its original retail value as credit toward a new purchase.
For example, a $1,500 mat earns you a $750 credit toward a new order of $1,500 or more (your purchase must be at least double the trade-in value). You can apply this credit to any HealthyLine product or model, as long as it’s an original HealthyLine item.
- Customers must contact HealthyLine Support to start a trade-in.
- Provide order number, order confirmation, or valid proof of purchase.
- After receiving an RGA number, customers can ship the unit back at their own expense.
- Once the unit arrives at HealthyLine’s warehouse, a coupon code will be issued for 50% of the product’s retail value.
- Customers can then place a new order on HealthyLine.com and apply the trade-in credit at checkout.
Free Lifetime Upgrade Policy
You can upgrade your HealthyLine product if it’s in good working condition. We’ll give you 100% of its current retail value as credit toward a new order, as long as the new purchase is at least double that value.
For example, a mat valued at $700 earns you $700 credit toward a new order of $1,400 or more. Credits apply to the product’s listing price on HealthyLine.com, not the amount you originally paid.
Before sending anything back, contact our team to process your upgrade and receive your credit.
Upgrade anytime trade in your HealthyLine product and get full retail credit toward a new one.
- Products are eligible for the Lifetime Upgrade Policy only if they are fully functional and in good cosmetic condition.
- If a product does not meet these requirements, it still qualifies for the Lifetime Trade-In Policy.
- To begin an upgrade, customers must contact HealthyLine Support and provide order confirmation or valid proof of purchase.
- Customers will then receive an RGA number and can ship the unit back at their own expense.
- Once received, the product will be tested and inspected to confirm it meets upgrade requirements.
- If approved, customers will receive a coupon code with their full upgrade credit.
- Customers can then place a new order on HealthyLine.com and apply the upgrade credit at checkout.
Safety and Restrictions
To ensure your mat remains safe and functional for years to come, it’s important to follow proper use guidelines. Please review these precautions carefully before using your HealthyLine wellness mat. As the owner, it is your responsibility to make sure all users are familiar with these instructions.
General Safety
-
Always follow all safety precautions when using your heating pad or wellness mat.
Usage Guidelines
-
Place your mat on a flat surface.
- Soft and flexible models can be used on most flat areas.
- Firm models should only be used on flat surfaces such as a bed, floor, or massage table.
- Belts, vests, pillows, and other special units may be used in various positions. Refer to product-specific instructions for details.
-
If using the mat on a bed or chair, place a bath towel between the back of the mat and the surface to prevent the backside from heating up.
Protection and Care
-
Always cover your mat to protect it from moisture and stains. A cover, towel, or blanket also:
- Prevents direct contact with hot gemstones
- Reduces heat if the surface feels too warm
- Helps gemstones heat up faster
-
Cover the entire surface of your mat never cover only part of it. Partial coverage can interfere with the heat sensors and cause malfunction.
Frequently Asked Questions
Why choose HealthyLine?
At HealthyLine, we’re here to help you feel better, live healthier, and enjoy life longer. For over 10 years, we’ve been combining natural therapies with modern technology to create tools that support your everyday wellness. What keeps us going is the community of people who trust us and share their stories we’re inspired to keep improving so you always get the best care and healing experience.
What therapies are integrated into the TAO Series Pillow?
Depending on the model, TAO Series Pillows feature up to five advanced therapies: far-infrared (FIR), heated gemstones, negative ions, and PEMF.
How often can I use my TAO Series Pillow?
You can use your TAO Series Pillow daily whether grounding in the morning, unwinding before bed, or sleeping with it overnight. Find a routine that supports your lifestyle and wellness goals.
How do the TAO Series help with pain relief and relaxation?
The TAO features embedded gemstones that release negative ions and far-infrared heat, soothing pressure points and easing tension. Its advanced heating system enhances the gemstones’ effects, helping relieve joint pain and stiffness while promoting muscle relaxation.
Are your products safe for use?
Yes, our mats are safe and use natural elements with no known adverse effects. However, certain conditions require caution. If you have a pacemaker, use only on low heat with PEMF off, and consult your doctor first. Pregnant women or those trying to conceive should avoid use. Other contraindications may also apply.
- Varicose veins
- Open wounds or areas with thin skin
- Recent bypass surgery
- Conditions requiring muscle relaxers
- Use of blood-thinning medications (e.g., Coumadin)
- Reduced skin integrity or sensitivity to temperature
What's the shipping time?
The shipping time is 2 to 5 business days for standard shipping and 2 to 3 days for expedited shipping, depending on the shipping location.
Which product is right for me?
Our customer support team is available to assist with any questions, product recommendations, or trade-in/upgrade requests. Contact us at (866) 338-2838
Can I exchange or trade-in?
The exchange policy may vary but for Trade-in it does not matter where you purchased the mat. As long as it is a Healthyline mat you can do a Trade-in.
