Some of our medical products — including but not limited to oxygen concentrators — are classified by the FDA as Class II medical devices. These devices are considered moderate-risk and require a valid prescription for home or personal use.
To ensure compliance and promote safe, effective use, please review the following guidelines:
📋 Prescription Guidelines
🏠 For Residential Use (Personal/Home Use):
A valid prescription from a licensed healthcare provider is required before we can ship your order.
🏥 For Medical Facilities (Professional Use):
No prescription is required when the product is shipped to a licensed facility such as a:
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Hospital
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Nursing home
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Doctor’s office
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Health care facility
📤 How to Submit Your Prescription
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Email: info@morellimedical.com
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Text: 866-338-2838
🧠 Important Notes
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Home Use: If you're unsure which device is right for your needs, our team is here to help. We recommend consulting a doctor before beginning any medical treatment.
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Medical Supervision: All Class II medical devices require proper supervision to ensure correct usage, dosage, and settings.
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Deadline: Prescriptions must be submitted within 30 days of purchase or your order may be canceled.
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Who Can Prescribe: Any licensed healthcare provider (MD, DO, NP, PA) can issue a prescription. Telehealth and virtual consultations are also acceptable as long as they include a documented recommendation for use.
For any questions or help submitting your prescription, please contact us at info@morellimedical.com or text 866-338-2838. We're here to help you every step of the way.