• A standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.

Stay Mobile with ComfyGO Care+: Your Protection Partner

Keep your mobility devices secure with our tailored ComfyGO Care+ Protection Plans. Designed to provide you with peace of mind, these plans offer extended coverage for your ComfyGO mobility products, enabling you to concentrate on what's truly important – your independence and ability to move freely.

ComfyGO Care+ Protection Plan Highlights

• Coverage for Mechanical and Electrical Failures
• Optional Coverage for Battery Replacement
• Optional Protection for Accidental Damage (ADH)
• Access to Dedicated Support Team
• Simplified and Efficient Claims Procedure

Plan Offerings:

ComfyGO Care+ 2-Year Protection Plan: This plan covers your mobility products for 2 years, safeguarding against mechanical or electrical failures that arise from normal usage. To further enhance your protection:

• Standard: Includes comprehensive coverage for mechanical and electrical failures due to normal wear and tear.
• Standard + Battery Coverage: Expands the standard coverage to include battery replacements, ensuring your device remains powered.
• Standard + Battery Coverage + Accidental Damage Handling (ADH): Offers the most extensive protection by adding coverage for accidental damage, such as drops, spills, and liquid damage, on top of the standard and battery coverage.

ComfyGO Care+ 3-Year Protection Plan: Elevate the longevity of your mobility product with our 3-year comprehensive plan, which includes the same options for customization as the 2-year plan:

• Standard: Provides all-inclusive protection against mechanical and electrical failures due to everyday wear and tear for an extended period.
• Standard + Battery Coverage: Includes all the benefits of the standard coverage while also covering battery issues, ensuring your mobility aid’s endurance.
• Standard + Battery Coverage + Accidental Damage Handling (ADH): This ultimate protection level secures your device against unforeseen accidents on top of providing battery and standard coverage.

Accidental Damage Handling (ADH) Defined: ADH coverage is specifically designed to protect against unexpected mishaps that can occur during daily use. It covers repairs or replacements needed due to accidental drops, spills, and liquid damage that aren't typically covered under standard warranty or protection plans. This additional safeguard allows you to use your ComfyGO product worry-free, knowing that accidents won't keep you from staying mobile.

Shipping Time

Order Processing: All orders are processed and prepared for shipment within 1 to 5 business days after your order is placed, not including weekends or holidays. Once your order has been processed, you will receive a confirmation email notifying you that your package is on its way.

Shipping Options: At checkout, you will be presented with various shipping options. The available shipping methods and associated costs will be calculated based on your order's specifics and your shipping destination. Please select the option that best suits your needs.

White Glove Delivery Service (Option): For an enhanced delivery experience, consider selecting our White Glove Delivery option. This premium service includes the delivery, unpacking, and setup of your order, as well as the removal of all packing materials.

Return & Refund Policy

Returns: We are committed to your satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery. Items must be unused, in their original condition, and include all original packaging materials to be eligible for a return.

To initiate a return, please contact us at info@morellimedical.com with your order number and reason for the return. We will provide you with instructions on how to proceed.

Refunds: Upon receiving and inspecting the returned item, we will process your refund. The total order amount minus any shipping costs and applicable restocking fees will be refunded to your original method of payment.

Damaged Items: Should your order arrive damaged, please contact us immediately at info@morellimedical.com. Include your order number and attach photos documenting the damage. We address these situations on a case-by-case basis and strive to ensure a fair and satisfactory resolution.

For further assistance or questions regarding our Shipping and Return policies, please do not hesitate to contact our customer support team.

Included Components: 

• Dual Lithium-ion Batteries
• Joystick Controller
• Optional Remote Controller
• Battery Charger
• Anti-tip Wheels
• User Manual
• ComfyGO Phoenix Carbon Fiber Remote Controlled Folding Power Wheelchair

• Featherweight Design: Net weight starting at just 26 lbs (main frame only), ensuring easy transportation and storage.
• Dominant Drive: Powered by two 250W brushless motors, providing a smooth and potent drive for various terrains. Integrated joystick controller for precision and user-friendliness.
• Adaptable Battery Choices: Dual 24V*6.6AH lithium-ion batteries for extended journeys, offering flexibility for longer adventures.
• Unwavering Quality: Constructed from top-tier carbon fiber materials, symbolizing durability for a seamless and dependable journey.

360° Joystick with LCD display

At a mere 26 lbs (main frame only), the ComfyGO Phoenix stands as one of the lightest electric wheelchairs available, offering unparalleled ease of use and portability. Our dedication to quality is evident in the comprehensive warranties we provide: a 1-year warranty on the frame, and a 1-year warranty on the electronics, motors and battery. The Phoenix wheelchair also features a 360-degree universal intelligent digital joystick with an LCD display, ensuring precise and effortless control over your mobility.

Ultra Lightweight

The ComfyGO Phoenix carbon fiber electric wheelchair boasts a lightweight frame and two battery options, providing both versatility and convenience. The phoenix offers unrivaled comfort. Experience the perfect blend of style, comfort, and functionality.

Airline & Cruise Approved

The ComfyGO Pheonix comes equipped with dual standard 6.6 AH lithium-ion batteries featuring a quick-release function, making them easily removable for travel or charging purposes. These batteries are airline and cruise approved, allowing for seamless travel experiences. Together, they provide an impressive driving range of up to 15.5 miles. Designed for user convenience, the batteries can work simultaneously and be charged either while installed in the wheelchair or independently, ensuring uninterrupted mobility and ease of use.

• Total Weight: 35 lbs
• Weight without Battery: 29 lbs
• Main Frame Weight (Heaviest Piece): 26 lbs
• Max Speed: 4 mph
• Battery: Dual 24V 6.6AH lithium-ion batteries with a 6-8 hour charging time
• Range: Up to 15.5 miles
• Motors: Two 250W brushless silent motors with a 500W combined motor power
• Brakes: Intelligent Electromagnetic Brakes for enhanced safety and smooth stopping
• Seating Area: 18.5" width and 16" depth cushion for maximum comfort
• Frame Material: Carbon fiber for durability and corrosion resistance
• Loading Weight Capacity: 240 lbs
• Tires: Solid 10" rear tires and 6" solid front tires
• Controller: Digital joystick controller with LCD display for effortless navigation
• Weather Resistance: Weather-resistant wiring, connectors, processor, motors, and controller