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ComfyGO  |  SKU: SKU_1703850954877_592

ComfyGO Care+ Protection Plans

$149.00
4 interest-free payments or as low as $14/mo with . See if you qualify
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What is your Return Policy?

We want you to be fully satisfied with your purchase. If you need to cancel an order before it ships, contact us at info@morellimedical.com or 866-338-2838 for a full refund.

Please note that custom orders (Macy-Pan, OxyRevo & EZ-Carrier) are non-refundable and cannot be canceled once placed.

For most products, we offer a 30-day return policy from the date of delivery, excluding Macy-Pan, OxyRevo, and EZ Carrier, which are final sale.

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What Financing Options are Available?

Klarna – Buy now, pay later with Klarna’s flexible payment plans. Split your purchase into interest-free installments or choose extended payment options.

Affirm – Get the products you want now and pay over time with Affirm. Choose monthly payments with no hidden fees or surprises.

Shop Pay – Use Shop Pay for easy installment payments at checkout. Pay in 4 interest-free payments, making it simple and convenient to spread out your purchase

Reliant Capital – For businesses, Reliant Capital offers financing solutions tailored to help you invest in your equipment and maximize ROI. Use our ROI Calculator to see how Reliant Capital financing can benefit your business.

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Description

ComfyGO Care+ Protection Plans

Secure Your Mobility with Comprehensive Coverage

ComfyGO Care+ Protection Plans are specifically crafted for ComfyGO mobility products, offering an extra layer of security. These plans are your safeguard against unforeseen mechanical or electrical issues, ensuring that your mobility aids remain operational and efficient, thereby enhancing your independence and quality of life.

Plan Options:

  • 2-Year Comprehensive Protection Plan: This plan covers any mechanical or electrical breakdowns due to normal wear and tear over a period of 2 years. You have the option to enhance your plan with additional coverage for battery replacements and Accidental Damage Handling (ADH), covering drops, spills, and liquid damage.
  • 3-Year Extended Protection Plan: For those seeking longer-term security, the 3-year plan extends all the benefits of the 2-year plan, providing an additional year of coverage. Like the 2-year plan, it offers optional battery and ADH (Accidental Damage Handling) coverage.

Plan Benefits:

  • Broad Coverage: Protection against mechanical and electrical failures ensures your product functions smoothly.
  • Optional Battery Coverage: Opt-in for battery coverage to protect against battery failures, ensuring your mobility device always has the power it needs.
  • Optional ADH (Accidental Damage Handling) Coverage: Protect your device from accidental mishaps like drops, spills, and liquid damage, which are not typically covered under standard warranties.
  • Dedicated Support: Access to our customer support team provides you with expert assistance and advice.
  • Simple Claims Process: Our streamlined claims process is designed for efficiency, minimizing downtime and hassle.

Detailed Plan Features:

  • Terms & Conditions: Detailed in the plan documentation, these outline the coverage scope, including eligible products, coverage limitations, and exclusions. It’s essential for customers to review these terms to understand the plan’s benefits fully.
  • Effortless Claim Filing: In the event of a problem, customers can easily file a claim through our website or by contacting our support team. Our aim is to resolve issues promptly, ensuring minimal disruption to your mobility.
  • Versatile Service Solutions: Depending on the specific issue and terms of your plan, we offer repairs, replacements, or settlements. Our goal is to ensure your mobility aid is back in working condition as quickly as possible.

Customer Commitments:

  • Proof of Purchase: You're required to provide proof of purchase when making a claim, ensuring a smooth and fast process.
  • Appropriate Use and Maintenance: Following the manufacturer’s guidelines for use and maintenance is crucial for keeping your product in top condition.

Coverage Exclusions:

  • The plan does not cover issues arising from pre-existing conditions, intentional damage, or loss/theft of the product. It also excludes damages from misuse, improper maintenance, external events (e.g., natural disasters), and cosmetic damages not affecting functionality.

Plan Cancellation and Transferability:

  • Plans are specific to the purchaser and the product, hence non-transferable. There’s a 30-day window post-purchase for plan cancellation, should you change your mind.

Ensuring Uninterrupted Mobility: Opting for a ComfyGO Care+ Protection Plan is a step towards reliable, uninterrupted mobility. With our plans, you’re not just purchasing coverage; you’re investing in peace of mind and the continued independence that your ComfyGO product provides. Detailed plan terms and conditions, as well as contact information for our support team, are available for customers seeking further information or needing assistance.

    Contact Details

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    ComfyGO

    ComfyGO Care+ Protection Plans

    From $149.00

    ComfyGO Care+ Protection Plans

    Secure Your Mobility with Comprehensive Coverage

    ComfyGO Care+ Protection Plans are specifically crafted for ComfyGO mobility products, offering an extra layer of security. These plans are your safeguard against unforeseen mechanical or electrical issues, ensuring that your mobility aids remain operational and efficient, thereby enhancing your independence and quality of life.

    Plan Options:

    Plan Benefits:

    Detailed Plan Features:

    Customer Commitments:

    Coverage Exclusions:

    Plan Cancellation and Transferability:

    Ensuring Uninterrupted Mobility: Opting for a ComfyGO Care+ Protection Plan is a step towards reliable, uninterrupted mobility. With our plans, you’re not just purchasing coverage; you’re investing in peace of mind and the continued independence that your ComfyGO product provides. Detailed plan terms and conditions, as well as contact information for our support team, are available for customers seeking further information or needing assistance.

      Contact Details

      FAQs

      Q1: What does the ComfyGO Care Protection Plan cover?
      A1: The Protection Plan covers mechanical or electrical failure of the covered product(s) during normal usage for the term of the plan. This includes coverage for normal wear and tear, accidental damage from handling (ADH), and defects in materials or workmanship, provided these coverages have been purchased.

      Q2: When does the coverage start?
      A2: Coverage begins on the Start Date mentioned in your Order Summary, following any applicable Waiting Period.

      Q3: Is there a deductible for claims?
      A3: Yes, claims are subject to a 20% deductible of the retail price of replacement parts, covering all shipping charges to authorized service centers during the Coverage Term.

      Q4: How do I file a claim if my product needs service?
      A4: Claims can be filed online at https://morellimedical.com/ or by calling (866) 338-2838. ComfyGO will troubleshoot the issue and may direct you to an authorized service center if necessary.

      Q5: Can I transfer the Protection Plan to someone else?
      A5: No, the Protection Plan is non-transferable.

      Q6: Can I cancel the Protection Plan?
      A6: Cancellation is possible within the first 30 days of purchase. To cancel, contact ComfyGO via email at info@morellimedical.com or call at (866) 338-2838.

      Q7: What is not covered by the Protection Plan?
      A7: The plan excludes pre-existing conditions, intentional damage, loss or theft, fraudulently described or materially misrepresented products, improper use, and other specific exclusions outlined in the Terms & Conditions.

      Q8: What is the No Lemon Policy?
      A8: If a covered product requires two service repairs for the same problem and needs a third within 12 months, it will be replaced with a comparable product or a cash settlement will be offered, up to the original purchase price.

      Q9: Is accidental damage from handling (ADH) included in the Protection Plan?
      A9: ADH coverage is optional and must be elected at the time of sale along with your Protection Plan.

      Q10: Is battery coverage included in the Protection Plan?
      A10: Battery coverage is an optional addition available at the time of sale for eligible products under the Protection Plan.

      Period

      • 2 Years
      • 3 Years

      Protection

      • Standard
      • Standard + Battery Coverage
      • Standard + Battery Coverage + Accidental Damage Handling
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