Journey So Lite Folding Power 4-Wheel Mobility Scooter
Journey So Lite Folding Power 4-Wheel Mobility Scooter - Blue is backordered and will ship as soon as it is back in stock.
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Warranty
Journey Health & Lifestyle® Warranty Overview
What's Covered:
- Our products come with a 12-month warranty from the original purchase date, ensuring protection against defects in materials, workmanship, and assembly.
- This warranty is valid under normal use, following our specifications and warnings.
- For mobility products (like the Zinger, Zoomer, and others listed), additional specifics apply. For example, frames, mechanical, and electrical parts have the same 12-month coverage, while the battery, tires, and certain fabrics are covered for 6 months.
- The UPbed and lift chair lines have extended warranties on certain parts, including lifetime coverage on critical mechanisms.
What's Not Covered:
- Damage from accidents, misuse, abuse, or neglect.
- Normal wear and tear, or deterioration from external conditions like extreme weather.
- Modifications or repairs not authorized by Journey Health & Lifestyle®.
- Labor charges for installing replacement components for mobility products.
Important Notes:
- Warranty service requires contacting us for approval before sending products back.
- The warranty is valid only in North America and for the original purchaser from Journey Health & Lifestyle® (USA).
- This warranty replaces all others, with no liability for consequential or incidental damages.
Key Highlights:
- Mobility Products: 12 months for major components; 6 months for batteries, tires, and certain fabrics.
- UPbed Products: Up to 10 years on the frame, with varying coverage for parts and labor.
- Lift Chairs: Lifetime warranty on the lift mechanism and frame; 3 years on electronic components.
How to Use Your Warranty:
- Contact Us First: Get approval before returning any products.
- Understand Your Coverage: Know what's covered and for how long.
- Keep Your Receipt: Proof of purchase is required for warranty service.
Our warranty is designed to give you peace of mind while using Journey Health & Lifestyle® products, ensuring that you're covered against defects and certain types of damage. If you have questions or need to initiate a warranty service, please contact us directly.
