Depending on the brand, orders may ship out the same business day or take up to 2 business days to ship. On rare occasions order shipment may take longer due to unforeseen delays.

For the most accurate shipping information, we recommend checking the specific details listed on each product page, easily accessible under the 'Add to Cart' button.

We GUARANTEE the fastest processing and shipping times in the industry, along with the most responsive customer service, period.

Once you place your order, you will receive an email confirmation with credit card authorization and shipping/billing information.

We will immediately process your order and you will receive an email confirming your order has shipped with a tracking number once it leaves the warehouse. 

If an item goes out of stock, you will be notified via email or phone within one business day. We take great measures to ensure all products listed on our website are in stock, but often times items can quickly sell out due to high demand.

An order confirmation message will be sent to the e-mail address you provide us for each order you submit.

We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

We offer a 30-day return policy for most products, starting from the date of delivery. If you are not completely satisfied with your purchase, you may return the item within 30 days for a refund or exchange, subject to the conditions stated in our policy.

Check out our Return Policy here

Refunds are processed within 7 days from when we receive the item(s).

You can cancel any order for a 100% refund before it has shipped out.

Please notify us immediately at info@morellimedical.com if you would like to cancel your order.

Once the order has shipped, it is subject to our 30-Day Return Policy.

We are located in Illinois and do not charge sales tax unless you are shipping the order to Illinois.

This alone can save you hundreds of dollars compared to ordering elsewhere.

Orders can only be changed before shipping. 

You can change your order at no cost by simply emailing us at info@morellimedical.com and requesting the change.

Any price difference will be credited to your card or we will send you a custom invoice to pay the difference.

You can get immediate assistance regarding the status of your order by emailing info@morellimedical.com  or calling (866)-338-2838

• Credit/Debit Cards (American Express, MasterCard, Visa, and Discover, etc) 
• Apple Pay 
• Shop Pay
• Klarna
• Affirm